“Genius is the ability to put into effect what is on your mind.” We couldn’t agree more with Sir F. Scott Fitzgerald. Good communication skills are a key in every aspect of life, but they are especially crucial in the workplace. No matter which step of the ladder you’re on, communication skills help you progress towards your goal.
It is, however, strangely common to see that communication skills are mostly overlooked. Most people tend to confuse communication skills with fluency in a language but on the contrary, it is only one subset of good communication skills. Listed below are some of the business communication skills every professional should master:
1. Verbal skills:
While communicating, the primary requirement is to convey the exact message with the essence it should hold. Often, we find ourselves struggling to gather the right words or explaining the essence of what we wanted to say. This is the first problem that needs to be addressed and can be resolved by working on usage of words, pronunciation and vocabulary.
2. Listening skills:
Good listening skills are quintessential to be a good communicator. To be able to answer properly to the question posed, one needs to be attentive while listening, interpret the meaning and then express ones’ views. Hence, one must be an active listener to be able to communicate effectively.
3. Writing skills:
Even eloquent people may feel challenged to string the right words when it comes to writing. But business communication involves frequent communication via e-mails and messages and hence writing skills become quintessential to have.
Written communication for business should be brief but informative and should help the audience to focus on the important points.
4. Interpersonal skills:
To be able to build relationships with key stakeholders is an important skill to have. Making connections is important at the professional front and this soft skill helps one to do just that. When employers are hiring, interpersonal skills are one of the top criteria used to evaluate candidates. These skills help an individual to sway the HR in the interview and colleagues at the office parties!
Several online trainings in communication skills introduce you to business communication, improve your speaking skills, enhance your professional writing ability, and build your interpersonal skills. Also, to help you ace the interview process, these trainings focus on skills specific to the job application process – resume writing, how to write a cover letter for a job, interview skills, and group discussions etc. Finally, the programs usually culminate with communication at the workplace, which includes email etiquette, presentation skills, and much more! These programs also give the opportunity to apply and practice the skills learned.
If you feel either of these skills needs to be garnished to make you an expert at communicating, you can enroll for an online training. It will help you learn how to be a good communicator and offers the flexibility and convenience to pursue it from the comfort of your own home!