Three years since the launch of e-catering for passengers on board mail and express trains officials said the service offered by the Indian Rail Catering and Tourism Corporation (IRCTC) has seen satisfactory growth.
The service, launched in 2014.
Officials said the service has picked up well, especially in the western zone due to vendors.
“The passenger is allowed to book the ticket through our website or mobile application called ‘food on tracks’. Booking by sending a text message is also available. We have 72 vendors to provide the food. While the delivery time is within two hours from the nearest A1 or A railway station, some vendors, realising the popularity of the service, have cut down on the delivery time to one hour,” said Pinakin Morawalla, Public Relations Officer at IRCTC.
According to figures 15,59,670 meals were served in the financial year of 2016-17 through the medium with a total billing of Rs 17 crore.
In 2014-15, the earnings from the service was Rs1 lakh.
“Passengers with more than six hours of journey prefer this option of booking food. We have 50 more vendors in the pipeline. Apart from famous providers such as Domino’s Pizza or Haldirams, there are four self-help groups in Sawantwadi associated with this service,” said Pinakin Morawalla.