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Saturday , 25 May 2019
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Philips opens its first co-creation center to support care organizations with the transformation to new models for connected health enabled by digital technologies

  • Center enables co-creation by multidisciplinary teams comprising healthcare directors, clinicians, GPs and patients plus Philips’s scientists and clinical, design and business experts
  • Collaboration with Dutch care network Midden-Brabant illustrates how co-creation can support solving complex challenges that today’s healthcare systems face


Eindhoven, the Netherlands – Royal Philips (NYSE: PHG, AEX: PHIA) today announced the opening of its first HealthSuite Labs co-creation center at High Tech Campus Eindhoven, the Netherlands. The new facility provides an environment to spur digital healthcare innovation and supports healthcare organizations in the transformation towards connected and more value-based, patient-centered care models. Healthcare directors and general practitioners can work together in multidisciplinary teams with patients as well as clinical, design, digital and business experts on the co-creation and implementation of integrated care solutions to enhance self-management and continuity of care for patients.

Following the launch of its facility in the Netherlands, Philips will be rolling out the HealthSuite Lab co-creation centers in other locations globally. Dedicated centers are already planned in Asia and the US to support customers in these regions.

Philips also announced the new collaboration with the regional care network Zorgnetwerk Midden-Brabant (ZMBR), which represents the Elisabeth-TweeSteden Hospital as well as general practitioners, home care nurses, dietitians and patients in the region. Through the HealthSuite Labs co-creation center, the organizations are developing a new regional connected health model for people living with type-2 diabetes – the first such model in the Netherlands.

Under this model, people will be given access to and control over their own actionable health data. They will also be encouraged to set realistic personal goals to support them in making decisions that are important to their health and care management. In this way, the project aims to enhance self-management for patients with diabetes and improve their quality of life. Other important goals are to decrease visits to caregivers, increase treatment and medication loyalty. This collaboration is an example of also how other care providers can co-create in the center to solve the complex challenges that healthcare systems face.

“Most of today’s healthcare budget goes to the fast-growing population of people living with chronic illness,” said Jeroen Tas, CEO Healthcare Informatics Solutions and Services, Philips. “The pressure on global healthcare systems is increasing, requiring them to find alternative ways of care delivery. At the same time, people want to be more involved in managing their own health.

Together, these factors are shifting healthcare’s focus from traditional hospital-based, treat-when-sick (acute) models towards prevention and continuity of care in or near one’s home. Our HealthSuite Labs co-creation center will help care providers speed up the development and implementation of new integrated, connected and patient-centric healthcare delivery solutions that enable these new models.”

“We want patients to be more empowered to manage their condition and their health,” said Veronique Holtmaat, Director Zorgnetwerk Midden-Brabant. “For this we need to improve the collection and exchange of data that various professionals and patients collect and make that data relevant and actionable. By working with Philips in the HealthSuite Labs co-creation center, we gain access to a wealth of know-how plus insight from other stakeholders across the care continuum and can set the next steps in creating truly collaborative and patient-centric care delivery.”

Drawing on the effective collection, analysis and sharing of health data, the solutions developed in the HealthSuite Lab co-creation center will be enabled by the HealthSuite Digital Platform, Philips’ secure cloud-based IT infrastructure.

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