A Comptroller and Auditor General (CAG) audit report has observed that Catering services at the Indian Railways reportedly serves food unfit for the consumption of travellers.
Frequent changes in catering policies as the main reason behind mismanagement in the services.
“Unpurified water straight from tap was used in preparation of beverages, waste bins were not found covered, not emptied regularly and not washed, food stuff were not covered to protect them from flies, insects and dust, rats and cockroaches were found in trains etc,” the audit reportedly observed.
An inspection has revealed cleanliness and hygiene are not being maintained.
Report also stated that “shelf-life expired packaged and bottled items” were offered for sale at a maximum retail price higher than the open market.
Since 2005, catering policy have been changed atleast thrice.
The report also called out the responsible officers at the railways for not taking effective measures to improve the condition of the food served, as also that of the infrastructure in terms of base kitchens, static catering units, automatic vending machines and so on.