Relationship Will Drive Accelerated Delivery Service Capabilities
DALLAS (October 12, 2016) – Research Now, the global leader in digital data collection to power analytics and insights, today announced an agreement with GlobalLogic, a leader in digital technology services. This agreement reinforces Research Now’s commitment to leveraging advanced technologies to increase quality and speed of service delivery.
According to the agreement, GlobalLogic will provide survey programming innovation and services for Research Now. This role includes dedicated survey programming and project management services, and supporting the development of technology-based solutions for automation and quality improvements to increase customer satisfaction. The GlobalLogic facility is based in Noida, India, a suburb of Delhi, and will integrate with Research Now’s existing global client services team worldwide to provide continuous coverage.
“Research Now is committed to continue as the industry leader in providing innovative solutions with faster, more accurate data delivery services,” said Melanie Courtright, EVP of Global Products & Client Services for Research Now. “We strive to provide the highest quality services available, continually looking for ways to enhance our offerings. Our relationship with GlobalLogic will further enable the automation of processes such as quality assurance and data validation. The result is much faster turnaround times achieved through scale and a 24/7 global support staff with laser-focus on speed, quality, and engaging designs for our clients’ projects.”
“We are thrilled to partner with Research Now,” commented Arya Barirani, Chief Marketing Officer for GlobalLogic. “Our design experience and complex software engineering skills are a great match to Research Now’s strategy to deliver enriched services and quality data to drive insights for some of the world’s largest companies across multiple industries.”