To Lead Rapid Growth & Expansion of Conversational AI Platform for Enterprises
Senseforth.AI Inc., a leader in Conversational AI for the Enterprise, today announced the appointment of Pradeep Prabhu as President & Chief Business Officer. The appointment comes on the back of the announcement of Senseforth.AI as the AI product of the Year 2018 by Frost & Sullivan, and rapid adoption of Conversational AI by Global 2000 companies.
Pradeep is founder of CloudMunch, an early pioneer of Cloud DevOps platform for enterprises, which was acquired in 2017. Before founding CloudMunch, Pradeep was Vice President & Head of Cloud/SaaS products at Infosys (NYSE: INFY) and has over two decades of experience building software businesses.
“Businesses are adopting Conversational AI to put customers first, communicating with them on a 1on1 basis at their channel of choice,” said Pradeep. “Senseforth.AI has built a next generation platform that automates the entire conversational process to drive customer centricity, operational efficiency and revenue growth for leading global brands. With intelligent bots purpose built for key industries and foundational AI technology for complex, contextual conversations & transactions, Senseforth.AI sets the benchmark. I’m excited to be part of this team of innovators & entrepreneurs to build on the company’s rapid growth and expansion”
“I am delighted to welcome Pradeep to Senseforeth.AI and his experience and leadership will bring tremendous value as enterprises rapidly adopt Conversational AI to achieve digital transformation” said Shridhar Marri, CEO and Co-Founder of Senseforth.AI. “As a pioneer in Conversational AI, our vision is to enable the “Conversational Enterprise” where every interaction is highly personalized and automated with analytics and insights to continually refine the customer experience. We are thrilled to have Pradeep onboard to lead our business expansion and accelerated customer growth as the market for Conversational AI platforms reaches an inflection point.”
Global brands like Nestle, PwC, EY, and HDFC Bank have adopted Senseforth.AI platform to achieve increased customer satisfaction & drive faster business growth. Senseforth.AI platform manages 60 million queries per month for 3 million unique users across 60 live enterprise deployments with 93% average accuracy and has received 11 awards for its technology in the last 3 years.