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Virtual reality and app-based tools to transform auto sector: CarDekho

CarDekho discusses action plan for the industry at India Vehicle Marketing and Sales Summit

New Delhi, July 02, 2016: India’s leading online automobile portal CarDekho has partnered with World Auto Forum to present the Thirteenth India Vehicle Marketing and Sales Summit 2016, themed on “The Balancing Act.” The event, which took place at Hotel Taj Palace in New Delhi on July 2 to discuss the future roadmap of the Indian automobile sector, was attended by several industry stalwarts such as marketing and sales heads from prominent auto OEMs, CEOs & MDs of big dealer groups, heads of marketing agencies and representatives of companies of cloud computing as well as social media experts.

The summit showcased gradual inclination of the industry towards a more digitized approach using tech tools for customer relationship management, big data for effective business operations and apps for inventory management to reduce costs. With an enhanced focus on digital dealerships, the event highlighted innovations that will herald new-age interaction mechanism between manufacturers, marketers, sellers and consumers.

Umang Kumar, President, CarDekho and CEO Gaadi, showcased next gen virtual reality tools, lead management system and digital brochures that can provide better consumer experience and higher business efficiency.

Speaking about the event, Kumar, said, “The India Vehicle Marketing and Sales Summit is one of the largest conferences that focuses on balancing customer servicing, branding, marketing, sales and technology meaningfully.”

He adds: “Virtual reality will be a key driver in re-shaping customer-dealer interaction, resulting in enhanced reach at a lower cost. Leveraging increased mobile penetration, dealerships and OEMs are adopting mobile apps to reach out to their prospective customers. The emerging technologies are capable of effectively bridging the gaps in automobile sector and we urge all the players in this eco-system to Go Digital.

Nalin Kapoor, COO, CarDekho, emphasised that technology is driving the automobile ecosystem. He said, “There is a need to resolve long standing problems being faced by the auto industry by applying technology effectively. Technology can help enhance the overall customer experience right from the time customer commences his research to the time he takes the final delivery and further on during the entire lifecycle of ownership.”

The event commenced with an inaugural session and a welcome address by Dr PV Ramana, founder & Chairman, ITM Group. It was followed by a keynote address by Umang Kumar.  Insightful discussions were held on the five core themes such as ‘Creating & Nurturing Mega Brands’, ‘Big Data, CRM & Digital: Time to include them in the Core Business DNA?’, ‘Wholesale, Retail & Everything in Between-Class Leading Biz, Network & Customer Experience Practices’, ‘On Ground Marketing & Sales Strategies in Action: The Cup & the Lip’ and ‘The Glocal Indian Auto Brands: The Exciting Global Journey of the Indian Auto Brands & Companies’

With even OEMs increasingly adopting mobile app-based technology to drive their business functions, the summit saw a resounding support towards increasing digitization of the automobile industry. Several discussions revolved around service innovation and efficient interactive experience to gain consumer mindshare, experiential marketing, virtual dealership methods to lower outlet size and on-demand test drive

About CarDekho

CarDekho is a flagship portal of Girnar Software Pvt. Ltd. founded in March 2008. CarDekho is today India’s most popular and leading auto portal catering to the aspiring buyers, the proud owners, the auto enthusiasts and die-hard fans and dealers of cars across the country. The company acquired Gaadi, Zigwheels, Buying IQ and Drishya360s. The auto portals together draw close to 33 million visits per month with 22 million unique visitors per month. Girnar Software is a focused IT Company working on offshore products and outsourced software development. The company concluded its Series B funding in Jan 2015, picking up Rs. 300+ crores with two Hong Kong based investors Hillhouse and Tybourne besides existing investor Sequoia. Google Capital invested in the company in March 2016. It also bagged funding from Mr Ratan Tata and one of the largest banks HDFC. GirnarSoft is now valued at Rs. 2500+ crores. The group’s vision is to be a multi-billion dollar company by 2021 with global footprint.Mr. Umang Kumar

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