The new Regional Parts Distribution Centre (PDC) in Bangalore strengthens the commitment of Volkswagen Group in India and contributes towards the continuous expansion of its After Sales and Spare Parts infrastructure in the country
- The new PDC will support 67 Volkswagen Group India dealerships across six states with one-day delivery of genuine parts, ultimately ensuring higher customer satisfaction
- With a total investment of INR 30 crore, the new PDC in Bangalore will cater to the Southern region of India which currently contributes to 30% parts’ sales of Volkswagen Group India
- The new PDC will create in all over 80 new jobs through its operations along with numerous new jobs created indirectly
Bangalore, May 15, 2015 – A new regional Parts and Distribution Centre (PDC) was inaugurated today by Volkswagen Group Sales India in Bangalore to strengthen its hold in the southern region of the country. The PDC will ensure 1-day delivery time of genuine parts to the dealerships and authorised service stations in South India, thus strengthening the After Sales network of the company.
The new PDC has been constructed in only 10 months since its ground breaking ceremony in July 2014. Present at the inauguration were Mr. Thierry Lespiaucq, Managing Director – Volkswagen Group Sales India, Mr. Berndt A Buchmann, Director of Group After Sales and Vehicle Logistics and Mr. Vinod Prakash Shivhare, Head of Group Parts Logistics, and other senior officials of Volkswagen Group Sales India Private Limited along with authorised dealers from the region.
“Our new PDC in Bangalore is strategically important for us as South India contributes to around 30 percent of parts’ sales in the country. With this facility in Bangalore we will be able to increase the efficiency of our After Sales, to improve the delivery of urgent spare parts to our dealers within 24 hours and furthermore to take the quality of service to our customers to a new level”, said Mr. Berndt A Buchmann at the inauguration.
The newly opened PDC in the state of Karnataka is an integral part of the network strategy under “Depot Network Development Project” and the second one in India after the Regional PDC in Gurgaon which has been functional since 2012. The new state-of-the-art facility has been designed by Volkswagen Group Sales India in co-operation with Volkswagen AG worldwide and it fulfils the latest global standards of Volkswagen.
With its strategic location, the PDC in Bangalore will significantly contribute in reducing the current lead-time in providing genuine parts to the 67 dealers across the states of Karnataka, Andhra Pradesh, Tamil Nadu, Telangana, Goa and Kerala. This facility will distribute parts for all available models sold by the brands Volkswagen in India
Having invested around INR 30 crore for the building infrastructure, racks, office and IT equipment in this facility by Volkswagen Group Sales India, it will have a workforce of approximately 80 qualified employees working and guaranteeing fast and reliable delivery of spare parts.
The addition of the new Regional PDC in Bangalore is a strategically important investment by Volkswagen Group India to further strengthen the efficiency of its After Sales and Spare Parts Distribution and the service quality of its dealerships to the customers.
The PDC covers a total area of over 5,000 sq. m and has value added facilities such as rain water harvesting system, an efficient ventilation system and fire protection infrastructure, modern material handling and IT equipment. “When we built the new PDC, our focus was not only on improving our productivity, but also on providing highest level of safety as well as environment-friendly operations at the workplace. We are also offering our employees one of the best working environments at this PDC” added Mr. Buchmann.
About Volkswagen Group India: The Volkswagen Group is represented by five passenger car brands in India: Audi, Lamborghini, Porsche, ŠKODA, and Volkswagen. The Volkswagen Group has been present in India for the last 14 years and began its India journey with the entry of the ŠKODA brand in 2001. The brands Audi and Volkswagen entered India in 2007, Porsche and Lamborghini followed in 2012. Each brand has its own character and operates as an independent entity in the market. Volkswagen Group India has over 25 models in India and over 240 dealerships and is operating through two plants – Pune and Aurangabad. The Pune Plant has a manufacturing capacity of 130,000 cars per year (in current two-shift system) and is currently manufacturing Volkswagen Polo and Vento and ŠKODA Rapid. The Aurangabad Plant caters to various premium and luxury models of Audi, ŠKODA and Volkswagen sold in India and has an annual capacity of approximately 89,000. Volkswagen Group India is a part of Volkswagen AG, which is globally represented by 12 brands – Audi, Bentley, Bugatti, Ducati, Lamborghini, Porsche, Scania, SEAT, ŠKODA, Volkswagen Commercial Vehicles (Volkswagen Nutzfahrzeuge), MAN and Volkswagen Passenger Cars.