Earlier, the broker had developed a security checklist aimed to help their clients identify possible fraudulent websites and activities and make trading safer. The following recommendations are broker-specific but apply to everyday online activities as well.
- Keep your personal information secure and never share it with anybody. If anyone writes to you asking for your account details, that is most likely a scam attempt. All your data is secure within your account.
- All your payments must be processed through your Personal Area on the broker's official website or in their official Apps. This is most likely a scam if someone asks to send payments through other means or channels, like messenger apps or personal transfers. Don't hesitate to report such a person to authorities or the broker's Customer Support.
- To identify the authenticity of OctaFX local pages, use their domain-checker extensions (e.g. for Google Chrome for OctaFX). If the domain name is different, this is a fraudulent website, or someone uses intellectual property illegally.
- When you see the broker's logo online, double-check the domain name. Always assume that fraudsters will be using some version of the brand name to try and trick you.
- Be careful when on social media. Broker's official social media accounts are usually listed on their official website. Unfortunately, multiple copycats appear daily, so it's important to stay vigilant, especially when engaging with Telegram and Facebook groups.
- Stay vigilant when engaging with Telegram and Facebook groups that claim to represent your broker.
- Cross-check the news published on the web about special offers and partner activities with official news on the broker's website and official social networks. If it's not mentioned there, most likely, you are about to be scammed.