Idea continued to receive a 4.8 average indoor and outdoor call quality rating on the scale of one to five in January 2021. Idea also received a 95.08 percent satisfaction rating in the month. With 4.7 rating for indoor calls, 4.9 rating for outdoor and traveling calls respectively, Idea has been consistent with its high quality voice calls having scored highest ratings for indoor and outdoor calls respectively in the November and December 2020 as well.
Vodafone retained its second spot on the Trai charts with an average 4.2 voice quality rating and 86.29 percent satisfactory rating in January 2021.
Vodafone and Idea are the only industry players to score ratings above 4, for the three consecutive months
Trai data on its MyCall Portal based on usage of Trai MyCall Application by mobile users across India, highlights the voice call quality feedback provided by the users on its application.