A few weeks ago, we had difficulty believing that companies will switch to remote work. Unfortunately, the worsening of the COVID-19 situation did not leave them many choices, and the majority of the population currently no longer have access to offices. So how can we keep the business running when everyone is home? Some jobs depend primarily on meetings and conferences, which becomes a considerable challenge when everyone is scattered around the city and unable to leave their own homes.
Fortunately, we are fortunate enough to live in a time when we have access to VoIP (Voice over Internet Protocol) communications, and working from home can have many advantages: For example, avoiding wasting time when stuck in traffic jams on the way to or from work. Also, money spent on travel and your own home’s comfort with less distraction from the office is something people appreciate. This condition can often lead to increased productivity, which some companies don’t believe.
What do Remote Workers Do?
Simply put, a remote worker is someone who continues to provide vital services to his employer from outside the workplace. It could mean that the employee works from home every day, but it can also apply to employees who work from their computers on business trips.
What is VOIP Phone System?
VoIP technology is rapidly replacing traditional copper telephone networks. VoIP sends voice calls over the Internet in the same way as emails or photos worldwide. Since needs do not require any particular infrastructure, they are much cheaper than regular phone calls.
VoIP is an alternative system for making and receiving calls. Put, when you make a call via VoIP, the user’s voice converts into digital data. Using VoIP phones, companies can stay in touch with employees regardless of their location and at any time of the day. Almost all employees can work from home and thus ensure business continuity. Another thing that is worth mentioning is the fact that VoIP is also very affordable. Older phone systems require more hardware and, therefore, more support, while our VoIP solutions use a hosted solution. It means there are no costs associated with moving, repairing, or upgrading any hardware.
Why is VOIP Phone System Best For Remote Workers?
VoIP’s best thing is that businesses don’t have to buy expensive equipment or new software for it to work. With hosted VoIP service, companies can use VoIP to make calls within hours. The company only needs a VoIP-compatible phone to get started. Service providers also handle maintenance, provision of new functions, and security.
- Enables Group audio and Video Calls
Group or conference calls have become part of the workday for many jobs, especially with the recent move to teleworking. Users can communicate very easily using VOIP phone systems. The company does not need a conference bridge or any additional hardware for conference calls.
With VoIP phone service, employees can instantly turn a regular telephone into a group chat. It can convert an audio call easily into a video conference as long as the participant has a device with a built-in camera. Most people don’t communicate with their co-workers when they work from home, and group conversations help maintain effective communication and morale.
- Virtual Meetings
Effective communication doesn’t just mean regular status updates and inspections. Meetings play an essential role in many companies. This way, teams work together on joint projects and even consider new ideas and strategies. How can companies replicate the process when all employees work from home?
With VoIP, companies can schedule virtual meetings at any time. Employees can also attend ad hoc meetings to reproduce an organic and adaptable way of working in the office. Organizations can efficiently conduct training or awareness programs using VoIP technology.
- Better Retention Rates
Employees who work from home are happier because they can better organize their work and personal lives. As a result, retention rates skyrocket even in call centers known for their high speeds.
- Switch Between Multiple Device Calls
With VoIP, users can work from anywhere and receive calls on any device. It means that employees can receive calls on computers or cell phones, not just standard desktop phones. When employees work from home and not all have the same hardware, the flexibility that VoIP offers can be critical for effective business communication.
- Integrate Different Communication Systems
Employees can have difficulty communicating if they don’t have access to office equipment or software at home. VoIP closes the gap between several channels and integrates them into one.
The user can easily switch between voicemail, email, or message, depending on the situation. It also makes it easy to see all conversations with customers or suppliers in one place, regardless of the communication system used.
- Less Downtime
By hiring remote workers, your company has significantly less downtime. It also applies to situations like bad weather.
- Workers are in Reach
Because your employees can carry their phone numbers with them wherever they go with a VoIP phone system, they are always available.
VoIP is enabling remote work today – especially during a global pandemic – remote workers can ensure your overall business’s success. VoIP cloud phone solutions are affordable, easy to use, and are the best choice for minimizing downtime and maintaining everything now and in the future.
With the advent of VoIP calling and long-distance work, most companies continue to sell products and provide services while maintaining a certain normality level. As a result, most of the world’s economies have managed to avoid the devastating effects of mass shootings and total job cuts worldwide.
With all these benefits, one thing is clear: Use VoIP phones for remote operations. It remains the only solution for overall business continuity when an office is no longer an option. No matter where your employees are, they need a reliable channel to keep in touch with each other’s progress and ensure that work can continue to be done as it would in person. Switching to VoIP and providing continuous operation with cheaper communication channels will surely give you a strategic advantage.